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[HCM] Quản lý Vận hành - Operations Manager

  • Ngày đăng: 06/11/2025
  • Hạn nộp: 06/12/2025

Lưu

  • Số lượng:
    1
  • Mức lương:
    Negotiable
  • Địa điểm làm việc:
    Quận 1, TP.HCM
  • Chế độ làm việc:
    Onsite
  • Thời gian làm việc:
    09.00 - 18.00 Monday to Friday
  • Cấp bậc:
    Manager
Mô tả công việc
  • Retail Store Management: Oversee all aspects of retail store operations within the country, ensuring smooth and efficient day-to-day operations.
  • Operational Efficiency: Identify opportunities for improving operational efficiency and implement best practices to enhance productivity and cost-effectiveness.
  • Customer Satisfaction: Develop and implement strategies to enhance customer satisfaction and ensure a high-quality customer experience.
  • Store Performance: Monitor and analyze store performance metrics, providing insights and recommendations to improve sales and operational performance.
  • Inventory Management: Ensure effective inventory management practices are in place to optimize stock levels and minimize waste.
  • Compliance: Ensure all retail operations comply with local regulations, company policies, and industry standards.
  • Team Leadership: Lead, mentor, and develop a high-performing retail operations team, fostering a culture of excellence and continuous improvement.
  • Training and Development: Implement training programs for store staff to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Budget Management: Develop and manage the country's retail operations budget, ensuring cost-effective use of resources.
  • Vendor Management: Manage relationships with external vendors and service providers to ensure the timely and effective delivery of services and supplies.
  • Crisis Management: Develop and implement crisis management plans to address operational challenges and ensure business continuity.
  • Collaboration: Work closely with other departments, including marketing, HR, and finance, to ensure alignment and effective implementation of business strategies.
  • Reporting: Prepare and present detailed reports on retail operations activities, performance, and strategic recommendations to the Country Operations Head.
Yêu cầu công việc
 
  • Extensive experience in retail operations management, particularly within the food and beverage sector.
  • Strong strategic planning and organizational skills.
  • Excellent communication, presentation, and interpersonal abilities.
  • Proficiency in using operations management software and tools
  • Outstanding leadership and team management skills.
  • High degree of accuracy and attention to detail.
  • Proven ability to manage multiple tasks and meet deadlines.
  • Strong problem-solving and decision-making capabilities.
  • Knowledge of local regulations and compliance requirements.
  • Ability to work collaboratively with cross-functional teams and external partners.
  • Good English communication
Quyền lợi
  • Transparent career path
  • Positive working environment with meaningful and inspiring culture
  • Competitive compensation and benefits policy
  • Comprehensive welfare and employee support programs
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